Legal
Privacy policy
This policy explains what personal data [Company name] (“LineFerry”, “we”) handles when you use our website, the LineFerry iPhone app and the LineFerry gateway software, and what you can do about it.
The short version
- Your calls and texts travel directly between your own two phones. Today, LineFerry does not run a server that carries your calls or messages.
- Notifications for incoming calls and texts are delivered through Apple’s push notification service, like every iPhone app’s notifications. They carry the caller’s or sender’s number and name, and for texts, the message text.
- On the website we collect what you type into the waitlist form, and nothing else. We don’t use advertising or analytics cookies.
- We never sell your data.
What we collect
| Data | Where it comes from | Why |
|---|---|---|
| Email address, gateway phone model, whether you can root it, SIM country, site language | The waitlist form | To invite you to early access and decide which phones to support next |
| Country your connection comes from (not your IP address) | Cloudflare, when you submit the waitlist form | To see which countries need LineFerry most |
| Subscription status | Apple, when you subscribe in the iPhone app | To unlock the service. Apple handles payment; we never see your card details |
| Messages you send us | Email or replies to our emails | To answer you |
What stays on your devices
- Call audio and text messages pass between your gateway and your iPhone over your own network.
- Call history and contacts stay on your gateway and your iPhone.
- Device identifiers and push tokens are exchanged between your iPhone and your gateway so the gateway can reach your iPhone.
- Setup guide progress on our website is saved in your browser’s local storage and never sent to us.
Push notifications
When a call or text arrives and the iPhone app isn’t open, your gateway sends a notification through the Apple Push Notification service. The notification includes the caller’s or sender’s number and name, the message text for texts, and your gateway’s local network address so the app can reconnect. Apple processes this data under its own privacy policy.
Who we share data with
We share data only with services that help us run LineFerry, under contract and only for that purpose:
- Cloudflare, which hosts this website and stores waitlist sign-ups, and forwards email sent to our support address.
- Google (Gmail), which we use to read and answer email and to send invites.
- Apple, for push notifications and App Store billing.
How long we keep it
Waitlist details are kept until you’re invited and for 12 months after, or until you ask us to delete them. Subscription records are kept as long as the law requires.
Your choices and rights
You can ask us to see, correct, export or delete your data, or to stop emailing you, by writing to support@lineferry.com. Depending on where you live (for example the EU, the UK, Turkey under KVKK, or Pakistan), you may have additional rights, including the right to complain to your data protection authority.
Children
LineFerry is not intended for children under 13 (or the minimum age in your country), and we don’t knowingly collect their data.
International transfers
Our service providers may process data outside your country. Where required, we use appropriate safeguards such as standard contractual clauses.
Changes
We’ll post any change here and update the date at the top. For significant changes we’ll also email people on the waitlist.
Contact
[Company name], [address]. Email: support@lineferry.com.